Organizational Setting and Work Relationships
The Programme CBI Officer is an active member of the bureau/field operation/division and manages and oversees the UNHCR cash assistance. The incumbent is responsible to ensure that CBI is compliant with the CBI policy, technical guidance and administrative instructions on CBI, in collaboration with the relevant multi-functional team (MFT) members. S/he will ensure the strategic and coherent use of CBI in UNHCR and monitor it adequately. S/he will ensure adequate coordination of all CBIs in line with the collaborative cash delivery principles and provide technical guidance on CBIs to UNHCR staff.

Internally the Programme CBI Officer will liaise with UNHCR country offices and/or Bureaux and/or HQ. Externally, s/he will liaise with Implementing and Operational Partners, National Governments, line ministries, UN agencies, members of Cash Working Group, donors and other stakeholders.

The incumbent is expected to work in line with the multi-functional team (MFT), ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Promote cash assistance, and the strategic and coherent use of CBI, ensuring that CBI is maximised to meet protection needs, in assistance and service provision throughout the displacement cycle, including in emergencies.
– Promote and ensure linkages with social protection and financial inclusion.
– Provide technical support on strategic planning and policy making on activities within the area of CBIs, including assessments, planning and budgeting, technical choices, legal and regulatory aspects, implementation modalities, coordination and monitoring.
– Support to ensure that CBI is fully, effectively integrated into the country operations plan and protection and solutions strategies.
– Support and collaborate with protection and sectors to increase the use of CBI in e.g. protection, education, shelter, livelihoods, health and WASH programmes.
– Establish sound monitoring process for cash assistance. Analyse trends and interventions, including CBI expenditure, upstream and downstream activities. Ensure post distribution monitoring (PDM) is conducted regularly and in line with the relevant guidance.
– Ensure fluid communication and information exchange with key stakeholders internally and externally, and participate in relevant coordination and collaboration structures.
– Represent UNHCR in inter-agency coordination mechanisms and fora, promote and maintain collaborative cash arrangements and strong relations with partners and other key actors.
– Generate data and analysis for evidence-base, communication, and visibility.
– Organise and/or support CBI-related learning and capacity building, including organising trainings and learning events.
– Fulfil CBI-related reporting requirements.
– Support the use of UNHCR CashAssist.
– Perform other related duties as required.

In Country Operations:
– In close collaboration with the Senior Management and under their leadership, ensure the functioning of the CBI component of the Multi-Functional Team (MFT).
– Ensure CBI is implemented according to UNHCR¿s policies, rules and processes.
– Ensure CBI is included in the preparedness and response planning, and prepare UNHCR to be the first responder to new emergencies/ and return situations with CBI.
– Conduct required assessments to ensure optimal CBI design.
– In collaboration with Finance, establish CBI Standard operating procedures (SOPs) for the operation, and coordinate the review with RB and final clearance with HQ. Support partners in developing SOPs.
– Coordinate the implementation of CBI in accordance with the SOP, ensuring audit trail and proper accountability.
– Coordinate with Supply for timely procurement of financial service providers, including the technical evaluations and any other procurement related issues, as well as contracting of financial service providers.

In Regional Bureaux:
– Ensure the coordination of CBI across the Regional Bureau and the country operations.
– Provide technical support to country operations in all aspects of CBI across the programme cycle, in line with UNHCR¿s guidance and policy.
– Review and provide inputs for CBI Standard operating procedures (SOPs) for the operations and coordinate the review and final clearance with HQ.
– Review and provide inputs on issues and documents relating to procurement and contracting of financial service providers, including participation in technical evaluations as required.

In Headquarters:
– Contribute to and generate guidance, policies, tools, and evidence-base on the use of CBI, including policy documents, technical guidance, evaluation, lessons learnt, communication and visibility materials, reports, and synthesis.
– Provide technical support for the rollout and the implementation of CBI to regional bureaux and operations.
– Contribute to CBI-related knowledge management, training, and learning.
– Contribute to the clearance of Standard Operating Procedures with DFAM, review CBI procurement-related documents with SMS, review CBI-related contracts with Financial Service Providers with LAS, and collaborate with other divisions as required.

Minimum Qualifications

Years of Experience / Degree Level
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
Economics; Social Science; Political Science ;
Business Administration; Social Economics or other relevant field
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Programme Management; HCR Results Based Management;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Work experience in cash assistance and proven knowledge and technical skills in the set up, design, implementation, and monitoring of CBIs from a multisectoral and protection perspective.

Desirable
Experience in interagency coordination.

Functional Skills
PG-UNHCR’s Programmes
CB-Cash-based Programming/Managing/Planning
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile

The incumbent should have demonstrated capacity to provide advice, build capacity, coach, and guide the operation on policy and practical operational issues, maintain clear and accessible monitoring systems and oversight mechanisms and ensure that all systems and procedures are streamlined and aligned with the country specific context.

She/he needs to have demonstrated experience in a major cash Programme, including experience in designing the Programme with other respective functional units, conceptualizing the PDM and other types of monitoring. Participation in cash working group forums is required as well, including experience in multi-agency /inter-agency coordination around CBI and basic needs.

The incumbent should have demonstrated ability to analyze assess and improve UNHCR CBI systems and setups, experience in connecting UNHCR identity management systems to payment and assistance delivery systems, experience in managing critical data analysis and data visualization in order to improve programmatic analysis and communication, solid understanding of payment systems, requirements and standards and demonstrated ability to connect emergency CBI to more medium and long-term programmes and interventions
Required languages (expected Overall ability is at least B2 level):

Desired languages

Operational context

Occupational Safety and Health Considerations:
The security situation in South Sudan though generally stable, remains fragile and fluid in complex and unpredictable environment and is characterized by low intensity and localized armed conflict in some areas, high levels of crime across the country, inter/intra communal conflict over a diverse range of issues including cattle raids, competition for resources and revenge attacks and regular civil unrest in refugee and IDP operations and host community. These challenges continue directly and indirectly impact on UNHCR operations. The signing of the Revitalized Agreement of the Resolution of Conflict in South Sudan in September 2018 represented an important milestone for the country. The ceasefire is holding in many areas of the country except in some few locations where localized and low intensity armed conflict continues to impact on security situation. Many areas in the country are also affected by season flooding which has also displaced significant number of people.

The security level in South Sudan is assessed as substantial (security level 4) in all areas.

SRM measures in place:

UN curfew is in force across the country, timing differs from one SRM Area to another. UN curfew is from 19:00 to 05:00 in Juba.

International personnel must request and receive security clearance for official and non-official travel.

International personnel on mission must stay in either a UN facility or UN approved commercial lodging for staff members.

Safe and Secure Approaches in Field Environment (SSAFE) to be conducted in areas with HIGH Risk level and above.

All international and national personnel must be issued with Personal Protective Equipment (PPE) and VHF radios.

Nature of Position:
The South Sudan Operation is very complex, fluid, and high-risk covering all four pillars of UNHCR.

The operation comprises of the Representation office in Juba with 2 Sub-offices and 7 Field Offices. The Program CBI Officer reports directly to the Senior Program Officer in the Country Office in Juba and supervises the Assistant Program CBI Officer in the unit. She/he is expected to provide support to all the Sub and Field Offices in the operation. Given the complexity of the South Sudan Operation, the incumbent needs to be focused on maintaining good working relation with government officials and other UN humanitarian agencies.

Living and Working Conditions:
South Sudan is classified as an E non-family High Risk duty station with a 6-week R&R cycle and is prone to malaria. Movement to and from locations require official vehicle transport; use of taxi is not allowed. There are very limited medical facilities in South Sudan, with facilities concentrated in Juba.

All international personnel reside in UNHCR provided accommodation equipped with furniture, cafeteria, housekeeping services and a gym or some sports equipment. In Juba, all basic foods are available in the market ranging from meat, dairy, fruit, and vegetables. There are a few hotels with pools and restaurants where staff can visit. While in the field, food supply varies depending on the season. Taking photos is strongly discouraged in all locations, as may result in arrest by local security forces. Extreme caution is required while driving a UN vehicle due to bad local driving culture, lots of motorbikes and three-wheelers (boda-boda) and periodic attempts by local police to extort money from the driver for whatever violation claimed.

There are several airlines flying from most destinations to Juba via Dubai, Nairobi, Addis Ababa, Istanbul, Khartoum, Cairo, or Entebbe. Travel to field offices in South Sudan are handled by UN humanitarian flights.

Staff can open USD bank accounts in South Sudan and only high US Dollar bills i.e. US$50 and US$100 are accepted for foreign currency exchange transactions. South Sudan bank notes exist in denominations of 1, 5, 10, 20, 25, 50, 100, 500 and 1000 South Sudanese Pounds. Foreign exchange transactions can be done at any commercial bank in a safe and secure location. There are very few ATMs and credit card facilities in South Sudan to draw USD (max $500 per 24hours).

Additional Qualifications

Skills

CB-Cash-based Programming/Managing/Planning, PG-UNHCR’s Programmes
Education

Bachelor of Arts (BA): Economics (Required), Bachelor of Arts (BA): Social Science (Required)
Certifications

HCR Results_Based Management – UNHCR, Programme Management – Other
Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Political awareness, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

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