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UNICEF Vacancies 2022 for Product Management Specialist Jobs in Juba Location.
UNICEF Jobs in Juba 2022:- New job notification not for UNICEF job opportunity portal for the post of Product Management Specialist. Product Management Specialist Vacancy is for the Juba location. Candidates should apply through www.unicef.org before the last date which is 12 December 2022.
Product Management Specialist Jobs at UNICEF Details
|Name of Vacancy||Product Management Specialist Vacancy in South Sudan|
|Last Date||12 December 2022|
|Job Type||UN Jobs in South Sudan|
|Top Job Category of the day||NGO Jobs in South Sudan|
Product Management Specialist Jobs Description
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
The WFP South Sudan (SSD) TEC Unit is undergoing changes as a result of the corporate TEC strategy that promotes innovation and digital transformation as the main pillars to reach the organizational objectives and concur to the SDGs and involved in projects and programmes to modernize and optimize the infrastructure and the applications.
Under the direct supervision of the Head of the TEC Unit of WFP SSD, the incumbent will be engaged in coordinating activities within the TEC teams, WFP SSD business units and other partners for the implementation of “WFP SSD Intranet Revamp” Project. S(he) will coordinate the support to be given to users from the adoption phase to the continuous service improvement of the final products. The incumbent will also be involved in initiatives aiming at improving workflows, trainings and support models and will manage all relations with business units of WFP SSD as the main interface for the implementation of the Project.
To provide technical expertise in the development of efficient and innovative integrated IT solutions meeting WFP’s business needs and standards.
KEY ACCOUNTABILITIES (not all-inclusive)
Product Management Specialist (PM) – “multipurpose” position with overall responsibilities for leading the implementation of the Project, oversight and administration of the content published on the portal and with adequate knowledge of data analysis and dashboards implementation (based on Tableau)
The custodian of the grand vision of the product, the PM is also responsible for maximizing the value of the solution by understanding business and user needs and prioritizing the work to be done by the team
PM will ensure that the new portal itself, as well as all hosted business applications, have gone through HQ approved development and roll-out procedures (GLASS registrations, compliance with FSDN framework, DAB, Architecture Board and TECI (Cyber-Security) revisions, backup and Disaster Recovery requirements, etc.)
Prepare high-level effort estimations for the hosting and support of future IT solutions / applications / platforms requested by WFP SSD business units
In coordination with the Development Team Leader and Head of TEC Unit, oversee and coordinate activities carried out by the different team members on the different products to make sure there is alignment in the approach and that internal communication within the team is continuously maintained
Ensure the new portal provides an opportunity to visualize and graphically present various dashboards with all the data that has been already collected by WFP SSD units and FOs/SOs, using standard Tableau platform. Specific needs and requirements will be determined upon PM’s discussions and consultations with corresponding HoUs and HoFOs
Ensure implementation of the “WFP SSD Intranet Revamp” Project is following Agile methodology, adopted by WFP as the standard in application development
KEY ACCOUNTABILITIES CONTINUED
Prepare and agree with business units proper RACI matrixes to outline detailed responsibilities and accountabilities of all concerned parties per hosted application, including but not limited to content ownership and regular updates, applications’ management and support , etc.
Present and market the product support and adoption model and concept for its application to a variety of business cases and projects
Guide the team in understanding new solutions and acquiring the necessary technical knowledge to support them, following the product support model and in line with the customer excellence principles
Lead the automation workstream in the team, so to evaluate and provide the business with proper solutions, considering the different scenarios and needs
KEY ACCOUNTABILITIES CONTINUED
Report on a weekly basis on product support and adoption tasks and activities
Report issues for escalation when required and address critical aspects and identify opportunities for the product support model
Lead the continuous improvement for the platform by identifying the opportunities for growth and the release of more advanced features
Prepare and update documentation, reports and presentations, when required
Other relevant duties as required.
STANDARD MINIMUM QUALIFICATIONS
Education: University Degree and/or training with emphasis on Computer Science/Engineering, Information Systems, Programming languages and techniques, Web services and interfaces, or equivalent work experience. Language: International Professional: Fluency (level C) in English language. Experience: At least 3 years of proven practical hands-on experience on various projects and knowledge in supporting and maintaining production applications and enterprise IT services in WFP and/or other humanitarian organisations.
Basic understanding of Agile, Lean and/or ITIL4 methodologies, Demand and Architecture Boards requirements, IT solutions’ release processes
Data collection and analysis, stakeholders’ coordination, disaster preparedness experience and/or involvement in emergency response operation(s)
Adequate knowledge of WFP internal structure and interoperability between various units and departments
Experience of working with Tableau platform and management of the Tableau environment. A Tableau Certification is a plus.
Understanding of information systems, information management practices and procedures to document business processes that meet business requirements
Ability to collect user feedback and translate it into opportunities for continuing services improvement (CSI)
Analyse business requirements for adherence to objectives and for consistency, challenging and prioritizing as appropriate
Good experience with IT tools (office suites and the Internet in general)
Ability to work in a fast-paced, challenging, team-oriented, collaborative environment, and good customer service orientation
Good interpersonal and negotiation skills. Self-motivated and directed, able to work effectively with little or no guidance
Keen attention to detail, analytical and problem-solving.
Ability to work in a team-oriented and collaborative environment, self-motivated and proactive, able to work effectively with little or no guidance.
4Ps CORE ORGANISATIONAL CAPABILITIES
Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
Description of the behaviour expected for the proficiency level
Governance, Strategy and Architecture
Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes.
Change Implementation, Project Management, Planning and Optimization
Demonstrates the ability to collate time, resource, and budgetary estimates from multiple stakeholders to design plans for complex projects, implementation activities and manages the change control procedure, while ensuring that project deliverables are completed.
Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation.
Requirement Definition & Management
Exhibits thorough understanding of business areas and processes to define, prioritize and customize IT infrastructure solutions to requirements
Designs and models technology improvement and/or re-engineering of existing technologies, with an understanding of business and technical issues.
Maintains full technical knowledge of software development tools and methods within a particular platform or technology; guides others and peer reviews for quality assurance.
DELIVERABLES AT THE END OF THE CONTRACT
Project implementation is in line with agreed and approved timeframes; new intranet portal’s Minimum Viable Product is in production in accordance with conditions and functionality outlined in “WFP SSD Intranet Revamp” Project approved Business Case
Incoming requests from business units are all addressed and supported; troubleshooting and incidents fixing processes are in place
Final products (the portal and locally hosted applications) went through all required approval stages of application release process set by WFP TEC and adheres to Cyber-Security rules and regulations
Take preventive actions to prevent or minimize data governance issues and or technical problems
Ensure high availability and management of applications and services hosted in the portal
Ensure operational 2nd and 3rd level application support is provided, aiming at service excellence and efficiencies.
TERMS AND CONDITIONS
DEADLINE FOR APPLICATIONS
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